Frequently Asked Questions
Everything you need to know about protecting your gear.
Are your cases waterproof or water-resistant?
Most Analog Cases are made with high-quality EVA material or durable faux leather that provides excellent water resistance against spills and light rain, though they are not designed to be fully submerged.
How do I know if a case will fit my specific synthesizer or controller?
We provide detailed interior dimensions on every product page. If you are unsure, you can search by your device model name using our 'Find Your Case' tool or contact our support team for a recommendation.
What is your return policy for international orders?
We offer a 30-day return window for all orders. Please note that for international returns, the customer is responsible for shipping costs and any applicable customs duties or taxes.
Do you offer a warranty on your products?
Yes, all Analog Cases products come with a one-year limited warranty against manufacturing defects in materials and workmanship to ensure your gear stays protected.
When will my order ship?
Orders typically process within 1-2 business days. Once shipped, you will receive a tracking number via email. Standard domestic shipping usually takes 3-5 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay installments for flexible payment options.